Plyto

Support

Real humans read everything sent here. Email us any time at support@plyto.ai or use the form below. Inside the app, the fastest answer is usually asking Plyto itself.

Common questions

How does the free trial work?+

Every account starts on a free trial with every feature unlocked at Starter limits and a one-time budget of AI credits, no credit card required. Pick a plan whenever you're ready; nothing is deleted if you take your time.

What are AI credits?+

Credits pay for the AI work Plyto does on your behalf: chatting with your agent, generating ad creatives, website scans, the daily ads advisor. Every plan includes a monthly credit budget, you can top up any time from Billing, and you can see exactly where credits went in Settings → Billing.

How do I run Facebook or Instagram ads through Plyto?+

Connect your Meta account in Settings → Integrations, then ask the agent to draft a campaign (or build one manually in Marketing → Ads). You review the budget and click Launch. Nothing ever spends money without your explicit click, and you can pause any campaign at any time.

Can I send email from my own domain?+

Yes. Settings → Domains walks you through adding a few DNS records, and once verified, every email Plyto sends (one-offs, sequences, automations) comes from your address instead of ours.

Can my website and lead forms live on my own domain?+

Yes. Connect a custom domain to your Plyto-built site in the Website section, and your hosted forms become available on that domain too. Forms can also be embedded directly on any site you already have.

What happens to my leads when a form is submitted?+

Submissions become contacts automatically (email is the matching key), can trigger automations (welcome emails, task creation, list membership), and carry their ad-click attribution so you can trace revenue back to the campaign that produced it.

Can my whole team use Plyto?+

Every plan includes unlimited seats. Invite teammates from Settings → Team with owner, admin, editor, or viewer roles.

Does Plyto work with Claude or other AI assistants?+

Yes. Plyto ships a hosted MCP server, so you can connect your CRM to Claude, Cursor, or any MCP-capable assistant and work your contacts, deals, and reports from there. Setup takes about two minutes: see plyto.ai/developers.

Can the AI spend money or email my customers on its own?+

No. The agent drafts; you approve. Ad launches, budget raises, and bulk emails all require an explicit human confirmation, and hard spending caps can't be changed by the agent.

How do I cancel?+

Settings → Billing, any time. Your data stays exportable, and we don't do retention dark patterns.

Get in touch

Questions, bugs, or the feature you wish existed. Feature requests go straight to the people building Plyto.

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